![]() A few days later an SMS arrived stating “your technical problem has been resolved” . A couple of weeks back I finally had it and told them to fix the problem or stop charging us for a service they can’t deliver. ![]() ![]() However, the nearest phone station turned out to be close to 4 kilometers away, which according to the broadband provider is a lot, maybe even approaching the distance where ADSL is usable.Įxcept that they failed to mention this when we informed them about the move from hyper-connected downtown to the suburb we now live in…Īfter well over a year of poor broadband speeds I got them (the ISP in question is Glocalnet, subsidiary of Telenor, btw) to acknowledge the problem, and even give us a refund for the months we’ve been paying for a 24 Mbit service, even though actual speed never gets above 5 Mbit.įast forwarding a couple of years, we’ve been paying less per month than before, but the quality of the ADSL connection is still poor, with the connection yoyo-ing several times per day. After moving to a house a few years back we ended up in a situation where ADSL was the only option (aside of mobile broadband, which is not really a realistic option if you plan to do a fair amount of computer work from home) available to us. ![]()
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